Transportation Licensing and Analysis Branch (TLAB)
TLAB helps ensure that passenger carriers operate safely in California while protecting the public and promoting fair competition. We grant or deny authorities to operate in the State of California in compliance with state laws and engage stakeholders in the Commission's development of transportation rules and regulations.
Recent Licensing Updates
Transportation Carrier Portal (TCPortal)
Passenger carriers manage their permits/certificates and make requests to the CPUC using the Transportation Carrier Portal (TCPortal).
Licensing staff will answer inquires sent to firstname.lastname@example.org.No Passenger Carrier Walk-Ins at 505 Van Ness Avenue in San Francisco as of March 19, 2020
As of March 19, 2020, the License Section will NOT accept walk-ins at 505 Van Ness Avenue in San Francisco. If you are submitting documents in response to a Deficiency Letter, all documents must be submitted via e-mail to the analyst assigned. You can also email your inquiries to Licensing@cpuc.ca.gov.
Alert on Scams
If you get a phone call from someone claiming to be from the CPUC, do not, under any circumstances, provide any information over the phone to the caller as this is a scam! The CPUC does not place telephone calls to solicit extra funds to complete new applications or renewals, or to demand additional quarterly or annual fees. All payments are to be made through the portal. The CPUC is aware of a current scam where active carriers and new applicants for a permit or certificate from the CPUC are contacted by unknown people outside the CPUC. The call may appear to be a CPUC number and the caller may claim to work for the CPUC, then ask for additional money. The caller states that additional money ($100-$2,000) must be paid in some form, or the application (or current permit or certificate) will be suspended or denied.
You may contact the CPUC License Section at email@example.com to verify the legitimate issue outstanding. You may also report the call, any information provided by the caller, and your observations to law enforcement. For more information, refer to the “Telephone Scam Alert Notification” post
Charter-Party Carrier (TCP)
Passenger Stage Corporation (PSC) & Vessel Common Carrier (VCC)
Transportation Network Companies (TNC)
Autonomous Vehicles (AV)
Autonomous vehicles (AVs) have been authorized for testing and deployment in passenger service by charter-party carriers (TCPs) who also possess the required authority from DMV for AV testing or deployment on public roads in California.
The CPUC Transportation Enforcement Branch (TEB) takes enforcement action against passenger carriers.
Transportation Licensing and Analysis Branch
- Licensing Requirements for Carriers Under CPUC Authority
- Charter Party Carriers
- Licensing News and Updates
- Clean Miles Standard
- Transportation Carrier Portal Info Page
- Insurance Requirements - Passenger Carriers
- Insurance Electronic Filing (E-Filing)
- Transportation Carrier Mandated Reports
- Passenger Carrier FAQs
Authorities We Regulate
Contact Transportation Licensing Section
CPUC Transportation License Section
505 Van Ness Avenue
San Francisco, CA 94102