Transportation Licensing and Analysis Branch (TLAB)
TLAB helps ensure that passenger carriers operate safely in California while protecting the public and promoting fair competition. We grant or deny authorities to operate in the State of California in compliance with state laws and engage stakeholders in the Commission's development of transportation rules and regulations.
Recent Licensing Updates
New Transportation Carrier Portal (TCPortal)
Starting June 21, 2021, passenger carriers will manage their permits/certificates and make requests to the CPUC using the new Transportation Carrier Portal (TCPortal).
- Existing active carriers that have an operating permit/certificate with the CPUC will receive an email from firstname.lastname@example.org to access their accounts.
- New applicants will use the TCPortal to start and submit an application.
Licensing staff will continue to answer inquires sent to email@example.com.
Commission Adopted COVID-19 Resolution TL-19131
Effective on August 17, 2020, the Resolution requires all passenger carriers under the Commission's jurisdiction to follow COVID-19 related guidance issued by the CDC and State issued Industry Guidance as well as Public Health Orders issued by the state and local jurisdictions.
The Resolution also extends the suspension period for most suspensions to allow carriers to have more time to reinstate their permits, which may have been suspended due to COVID-19 related issues, and waives the $125 Reinstatement from Revocation fee for the duration of the pandemic.No Passenger Carrier Walk-Ins at 505 Van Ness Avenue in San Francisco as of March 19, 2020
As of March 19, 2020, the License Section will NOT accept walk-ins at 505 Van Ness Avenue in San Francisco. If you are submitting documents in response to a Deficiency Letter, all documents must be submitted via e-mail to the analyst assigned. You can also email your inquiries to Licensing@cpuc.ca.gov.
Alert on Scams
The CPUC is aware that active carriers and new applicants for a permit or certificate from the CPUC are being contacted by unknown people outside the CPUC. The call looks like it is coming from a CPUC phone number and the caller claims to be a CPUC employee. The caller states that additional money ($100-$2,000) must be paid by wire transfer, over the phone with a credit or debit card, or with iTunes gift cards, or the application (or current permit or certificate) will be suspended or denied. This is a scam! The CPUC does not place telephone calls to solicit extra funds to complete new applications or renewals, or to demand additional quarterly or annual fees. If you get a phone call from someone claiming to be from the CPUC, do not, under any circumstances, provide any information over the phone to the caller. You may contact the CPUC License Section at firstname.lastname@example.org to verify the legitimate issue outstanding. You may also report the call, any information provided by the caller, and your observations to law enforcement. For more information, refer to the “Telephone Scam Alert Notification” post.
Charter-Party Carrier (TCP)
Passenger Stage Corporation (PSC) & Vessel Common Carrier (VCC)
Transportation Network Companies (TNC)
Autonomous Vehicles (AVC)
The CPUC Transportation Enforcement Branch (TEB) takes enforcement action against passenger carriers.
Transportation Licensing and Analysis Branch
Authorities We Regulate
Contact Transportation Licensing Section
CPUC Transportation License Section
505 Van Ness Avenue
San Francisco, CA 94102