Safety Assurance

Assuring that the entities the CPUC regulates comply with the law and have sufficient training and resources to ensure the safety of the public, their workers, and the environment. This includes investigations, proactive safety inspection of records, carrier inspections, and related enforcement activities.

Quality control certification

Citation Authority

On November 5, 2020, the CPUC passed Resolution M-4846, adopting the Commission Enforcement Policy, which permits CPUC staff to use existing enforcement tools and procedures. The Transportation Enforcement Branch issues citations for violations of the Public Utilities Code, General Orders, and state and federal laws. Citations may arise out of an ongoing investigation, via a consumer complaint, proactive safety inspection of records, or a field operation.

On July 1, 1992, the CPUC passed Resolution CE 2-92, which permits the increase in amounts of fines that the Transportation Enforcement Branch may impose under the citation forfeiture procedure. The maximum citation that can be imposed is $20,000, per CE 2-92. If the citation exceeds $20,000, staff may utilize the enforcement tools described in Resolution M-4846 to pursue a higher penalty based on Commission approval.

                                                                                                    2026 Citations Issued

Citation Number Date Served Case # Carrier Legal Name Probable Code Violation(s) Fine Amount Status
 T.26-01-018  01-21-26  CSE-000618
 ISS Action, Inc. 		 Operated as a TCP after the expiration  $20,000  Due Date 02-12-26

 

Charts & Metrics

Consumer Protection Enforcement Division - Monthly Activity Reports





































Safety Assurance